Hmong Mermaid Cogci

STORE POLICY

Handmade Items

All items are handmade and may contain slight variations or imperfections that make each piece unique. We strive to provide high-quality products, but items may not be 100% identical.

Sales Policy

All sales are FINAL. Please review your order carefully before completing your purchase.

Shipping Policy

Please verify your shipping address before submitting your order.
We are not responsible for lost, stolen, delayed, or misdelivered packages once they have been shipped.
Orders are typically processed and shipped within 24–48 business hours.
Orders placed on weekends or holidays will be shipped on the next business day.
Insurance up to $100 is included. For orders exceeding twice the covered amount, additional insurance may be purchased to provide adequate coverage.

Clearance Items

All items marked "FINAL SALE" are non-returnable and non-refundable.

Free Items

Free items are provided at no charge; customers are responsible only for shipping costs.

Friendly Reminder

Please avoid using sharp objects when opening your package. This helps prevent accidental damage to your handmade items.

Questions or Concerns

If you have any questions or concerns regarding your order, please contact us via email.

Thank you for supporting our small business!